Where do you ship?
We currently ship within UK, Europe. and Worldwide at the following rates:

UK Express 3-5 Day: £3.99 flat rate or free shipping over £50. Free standard shipping will automatically be applied during the checkout process, if your purchase is over £50 before taxes.

EUROPE & WORLDWIDE: £12.99 flat rate or free shipping over £100. Free international shipping will automatically be applied during the checkout process, if your purchase is over £50 before taxes.

For any questions or queries, please email us at info@solucandles.co.uk for any inquiries.

When can I expect my order to arrive?
Your order will ship within 1-3 business days, provided all items are in stock. You will be notified as soon as your order is shipped, Tracking numbers can be requested by emailing info@solucandles.co.uk. Since we ship all of our products from Cheshire, UK, orders can be delayed due to customs and national holidays. Please take this into consideration when placing your order.

Please note, that we rely on Royal Mail, DPD, DHL, and their affiliated services within other countries and cannot always guarantee that shipments will be delivered on time. 

Who do you ship with?
All orders are shipped via Royal Mail, DPD, or DHL unless otherwise specified. If you refuse any shipment from the UK, you are still responsible for the original shipping costs as well as any duties, taxes and customs charges. This amount will be subtracted from your merchandise refund.

Sales Taxes + Duties
Sales tax will be applied automatically during the checkout process to UK customers. Taxes are based on the province/territory where the items are being shipped. Customers outside of UK are not charged taxes, but do bear the sole responsibility for any duties your local customs office may charge.